Purchase Policy
From time to time, Betterment may offer products for purchase through the Service (“Products”). We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities or Products purchased per person, per household or per order. These restrictions may include orders placed by or under the same account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address and/or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
AGE
You must be 18 years of age or older to purchase any Products from Betterment.
PRICING
Prices for Products are subject to change without notice. All prices for Products are in US dollars, and are exclusive of any applicable local, state, or federal taxes. Shipping and handling fees, if any, will be reviewable prior to submitting your order.
PAYMENT
All payments through the Service are processed using a third-party processor. You acknowledge that Betterment is not liable for any breaches of credit card or debit card security or privacy by such third-party processor. You agree to pay all charges incurred by users of your credit card, debit card, or other method of payment.
SHIPPING
Betterment will ship all Products purchased through the Service to the address specified in the shipping address section of the order form. Shipments will be made via standard ground service unless otherwise specified at the time of purchase. The time period from order to delivery will vary depending on location. You may have Products shipped only to addresses located within the United States, unless approved otherwise.
REFUNDS AND REPLACEMENTS
Don’t love your Betterment products? Betterment stands behind our product and will do our best to make it right. If you are dissatisfied with one of our Products for any reason, Neuro will refund the amount paid for your most recent order, limited to one case. To request a refund or replacement, send an email to hello@trybetterment.com with your name, order confirmation number, and reason for the request, within 30 days of when you receive your product. We may require proof of purchase if we can’t verify your order. If needed, we will adjust this policy as required by the laws of the state or laws of the country in which you live. Because of food safety laws we unfortunately can’t accept the return of food products.
If the product you received expires within 2 months, was damaged in transit, or is otherwise defective, we will replace it with a similar version of the product at no cost to you. If the product doesn’t agree with you we will (at our discretion) refund your order. Refund policy subject to change without notice. Please note these terms may not apply to Amazon orders.
DISCLAIMERS
You understand that Products may contain materials that could be dangerous if handled improperly, and you acknowledge that Betterment is not liable for any personal injury or property damage arising from any misuse of any Products offered through the Service. You further acknowledge that Products may not be suitable for use by children, and you expressly assume sole liability for providing any individual under the age of 18 with access to any Products. You hereby agree not use Products for any illegal purpose and you assume all liability for any action you take for any action that is contrary to any law, rule, or regulation of any territory.